Jul 2, 2014

Details about the Aftermath of the DDoS Attack

"Since services resumed from 27th of June 1630HR JST till now, no other serious problems had been confirmed and with the final adjustments completed, purchase of AC will resume from 30th of June 1400HR JST.

In addition, as the current condition allows the delivery of "PSO2 2nd Anniversary Update - Phantasy Star Thanksgiving Festival 2014 ONLINE Prequel", Part 2 will be delivered on 2nd of July. Once, we apologize to have kept everyone waiting.

Following are the content and extensions as an apology for this matter.

All users will receive the following items during the maintenance scheduled on 2nd of July

Advance Capsule d x 30
Advance Capsule e x 30
Advance Capsule f x 30
Extreme Pass x 10
1000 Fun Point Ticket x 2
TriBoost +100% x 4
ExCube x 10
Grinder Success + 100% x 2
Salon Free Pass x 1
Color Change Pass x 1

* Please note the Salon Free Pass is a one-use item and is different from the Salon Pass purchased with AC, it does not benefit from the 30-min edit grace period given by premium subscription.

Login Stamp + 1
Bonus Target Period: 3rd of July 0000HR to 17th of July 2359HR JST

Boost Event All quests +50% EXP, +50% rare drop rate Target Period: Starting from end of maintenance scheduled on 9th of July to start of maintenance on 16th of July 2359HR JST

The expiry of Premium Set, Extend Storage 1-5, MyRoom Usage, MyShop Usage, CO Limit Increase will be extended by 15 days This includes all that expired between 19th of June to 2nd of July Target Date: maintenance scheduled on 2nd of July

All events and campaigns will be extended. All campaign items distributed will also have their expiry dates extended. Please refer to the individual event and campaigns for detail

Extension of AC expiry date by 22 days Target Date: maintenance scheduled on 2nd of July

Due to the impact caused by the countermeasures, we have confirmed the following problems:

1. When performing verification on PC, the email containing the verification key is not received
2. Encountering error 107 when executing the launcher
3. Encountering error 630 when moving between blocks

Right now, we are proceeding with resolution to the issues carefully while making sure there is no problem to the security and stability of the services. We apologize for any inconvenience caused to everyone.

In addition, with regards to the following services, we apologize for the time taken as we continue to work on the resolutions to bring back the services. We hope you can wait for the updates:

1. Login to PSO2es

With regards to the progress and status of the countermeasures, the next update is scheduled at 1st of July 1500HR JST

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